Privacy Policy

Last updated: 19 June 2025

1. Who we are

TalentGrow is a UK-based creator management agency. When we refer to "we," "us," or "our" in this policy, we mean TalentGrow. Our contact email is info@talentgrow.co.uk.

2. What data we collect

We may collect the following information when you use our website, apply to work with us, or communicate with us:

  • Name and contact details (email, phone number)
  • Social media handles and platform information you provide
  • Information submitted through our application form
  • Technical data such as IP address, browser type, and pages visited (collected via cookies and analytics tools)

3. How we use your data

We use your data to:

  • Respond to enquiries and process applications
  • Provide management services if you become a client
  • Improve our website and services
  • Send relevant updates if you have opted in to receive them
  • Measure advertising performance through Google Ads conversion tracking

4. Legal basis for processing

We process your data based on:

  • Consent: when you submit an application or contact form
  • Legitimate interest: to improve our services and website experience
  • Contractual necessity: to deliver management services to clients

5. Data sharing

We do not sell your personal data. We may share data with:

  • Google (analytics and advertising, in anonymised form)
  • Cloudflare (website hosting and security)
  • Payment processors when invoicing clients

All third parties are bound by their own privacy policies and data processing agreements.

6. Data retention

We keep your data only as long as necessary. Application data is retained for up to 12 months if you do not become a client. Client data is retained for the duration of our working relationship and for up to 6 years afterwards for legal and accounting purposes.

7. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, email info@talentgrow.co.uk.

8. Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page with the date it was last updated.